PRIVACY POLICY

We, Waves Internet Private Limited, a company incorporated under the (Indian) Companies Act, 2013 (hereinafter referred to as "Awaaz" or "Us" or "We" or “Our”) are the owner and operator of the Platform.

THIS POLICY DESCRIBES OUR POLICIES AND PROCEDURES FOR COLLECTION, USE, STORAGE, PROCESSING, DISCLOSURE AND PROTECTION OF ANY INFORMATION, INCLUDING, BUT NOT LIMITED TO, BUSINESS OR PERSONAL INFORMATION PROVIDED BY YOU AS A USER (“YOU/R”) WHILE USING THE PLATFORM.

USER SHALL MEAN ANY PERSON/ PERSONS, WHO VISITS, USES, DEALS WITH AND/ OR TRANSACTS THROUGH THE WEBSITE / APP OR AVAILS OUR SERVICES AND INCLUDES A BROWSER.

BY VISITNG/ ACCESSING THE PLATFORM, THROUGH THE WEBSITE OR THE APP AND VOLUNTARILY PROVIDING US WITH INFORMATION (PERSONAL AND / OR NON- PERSONAL), YOU ARE CONSENTING TO OUR USE OF IT IN ACCORDANCE WITH THIS POLICY.

THIS POLICY DOES NOT APPLY TO THIRD-PARTY WEBSITES/ APPLICATIONS THAT ARE CONNECTED VIA LINKS TO THE PLATFORM. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DO NOT PROCEED FURTHER TO USE / ACCESS THIS PLATFORM.

THIS POLICY IS A PART OF THE PLATFORM TERMS & CONDITIONS LOCATED AT https://awaaz.live/terms AND ALL CAPITALIZED TERMS UNDER THIS POLICY THAT HAVE NOT BEEN SPECIFICALLY DEFINED HEREIN SHALL HAVE THE MEANING AS ASCRIBED TO IT UNDER THE PLATFORM TERMS & CONDITIONS.

WE MAY UPDATE THIS POLICY FROM TIME TO TIME. WHILE WE WILL ALWAYS ENDEVOUR TO NOTIFY YOU, YOU MUST PERIODICALLY REVIEW THE POLICY FOR THE LATEST INFORMATION ON OUR PRIVACY PRACTICES.

WHAT INFORMATION DO WE COLLECT?

We use different methods to collect personal information from and about you. We can classify the same into two heads – the Information provided by you and the information collected by us.

Personal information you give us.

You may give us your personal information including full name and contact details, by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal information you provide when you ask us about, or register to use our App or Website; subscribe to our publications; request marketing to be sent to you, or give us feedback. You provide us with your full name, date of birth, age, nationality and phone number along with your email address at the time of opening an account with us on the Website or App. At each junction, the information mandatory for successful delivery of the service through the Website or the App shall be informed to you along with the optional information that may or may not be provided by you.

When you register with the Awaaz, we may contact you from time to time regarding updating of your personal information to provide you (the users) such features that we believe may benefit/interest you.

Personal information we collect.

As you interact with our Website or App, we may automatically collect technical information about your equipment, browsing actions and patterns, the date you have accessed our Website or App, the website you have visited before visiting our Website, your browser, operating systems, IP address, and the domain name. We may also collect log information from your device, including but not limited to your location, IP address, your device’s name, device’s serial number or unique identification number (e.g. UDID on your iOS device, Android ID or ADID on your Android Device), your device operating system, browser type and version, CPU speed, and connection speed etc. We collect this personal information by using cookies, server logs and other similar technologies. The content recorded on access logs is not used in conjunction with personal information. It is used as server operation information to assist in improving our Website and services.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Regarding Cookies

Like many websites, we also use ‘Cookies’ to make our Website more convenient to our users. Cookies are small pieces of data that are transferred between a Web server and your Web browser, and stored on your computer or mobile device as a file. Our partners may also assign their own cookies to your browser, a process that we do not control.

We mainly use Cookies for the following purposes:

  • To ensure seamless auto-login.
  • On our website, we use cookies to deliver customised experiences to our users.

You may disable the function of Cookies by choosing the browser’s configuration. Please note that this may result in you not being able to use all or part of the services on our Platform.

Link to third party sites/ad-servers

The Site may include links to other websites. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser or exit from our app), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can’t find the privacy policy of any of these sites via a link from the site’s homepage, you should contact the site directly for more information.

WHY DO WE COLLECT AND PROCESS THIS PERSONAL INFORMATION?

We do not disclose Your Personal Information to any third parties other than Our affiliates or other trusted business or persons, based on strict adherence and in compliance with Our Privacy Policy and any other confidentiality and security measures.

We endeavour to use and process the collected information in aggregate form (so that no individual user is identified) for the following purposes:

  • To build up marketing profiles;
  • To aid strategic development, data collection and business analytics;
  • To audit usage of the App or Website; and
  • To enhance user experience in relation to the App (collectively “Permitted Users”).

HOW DO WE PROCESS INFORMATION?

We will use your personal information for the following purposes:

  • To confirm your identity;
  • To respond to your questions and provide related customer services;
  • To monitor and protect the security of our information, systems and network;
  • For internal business intelligence purposes, to conduct research, product development and enhancement;
  • To inform you of changes made to our Website and other services;
  • To conduct marketing and commercial activities and to market relevant offers and promotions to you;
  • To ensure that content from our Platform is presented most effectively for you and your computer;
  • To display content based on your interests;
  • Enable you to search information on our Website;
  • Assess your needs and interests in order to better tailor offers and/or advertising; and Improve our Website.

CONFIDENTIALITY AND SECURITY

Except as otherwise provided in this Privacy Policy, We will keep your personal information private and will not share it with third parties, unless we believe in good faith that disclosure of your personal information or any other information . One of the exceptions to the same, being in some cases we may choose to sell our assets. In such transactions, user information is one of the assets which is reviewed and transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Awaaz may continue to use Your personal information as set forth in this Privacy Policy. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on the Awaaz website or mobile app are securely stored within the controlled database. Access to the servers is password-protected and is strictly limited.

The information we collect about you is necessary for Permitted Use or to:

  • Comply with a court order or other legal process;
  • Protect the rights, property or safety of Awaaz or another party;
  • Enforce the Terms of Service; or
  • Respond to claims that any posting or other content violates the right of third-parties.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We will store your personal information, in a form which permits us to identify you, for no-longer than is necessary for the purpose for which the personal information is processed. We use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically and reasonably feasible to remove it. Otherwise, we will seek to delete your personal information within a reasonable timeframe upon receipt of an electronic request.

Furthermore, we cannot ensure or warrant the security or confidentiality of information you transmit to us or receive from us by Internet or wireless connection, including email, phone, or SMS, since we have no way of protecting that information once it leaves and until it reaches us. If you have reason to believe that your data is no longer secure, please contact us at the email address, mailing address or telephone number listed at the end of this Privacy Policy.

WITH WHOM DO WE SHARE THIS PERSONAL DATA?

We may share your information with law enforcement, officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure, or when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our terms of use or any other applicable policies.

We may share your information with third party service provides for information security and fraud detection and for prevention of illegal activities or hacking, in the event we are of the opinion that You might be involved in circumventing our security systems or conducting illegal or suspicious activities through or on our Website.

You may revoke your consent to this section at any time by emailing us at support@awaaz.live. However, you will not be able to use our Website after revocation of such consent and your account shall be deactivated.

RESTRICTION OF LIABILITY

Awaaz makes no claims, promises or guarantees about the accuracy, completeness or adequacy, completeness or adequacy of the contents available through the App or Website and expressly disclaims liability for errors or omissions in the content available through the App or Website.

No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents available through the App or the Website.

Reference in the App or Website to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favouring Awaaz.

Update Clause

We may alter our privacy policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Privacy Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Site. Your use of the Awaaz website or mobile app after such notice will be deemed acceptance of such changes. In any case, you are advised to review this Privacy Policy periodically on the Site to ensure that you are aware of the latest version.

CONTACT US

If you have consented to our use of personal information about you for a specific purpose, you have the right to request for deletion of the same.

If you have any questions regarding our policy or privacy practices, please contact us by email us on support@awaaz.live.